E: info@thepoweryogaco.com T: 0207 736 4429

TERMS & CONDITIONS

The Power Yoga Company LLP

 

Non-attendance, late attendance and late cancellations

If you do not attend a booked class or cancel with less than two hours notice you will still be charged for the class. You can find details on how the charges are applied based on what type of pass you hold below.

Please arrive at the studio 10 minutes before your class starts. Late arrivals will not be let in after the class has started and if the class is fully booked your space may be opened up to those on the waiting list.

 

Terms and Conditions for Class Passes and Packages

Drop in classes Concessions available: 15% for full-time students with a valid student ID and OAP.

*Please note that our regular drop-in rates and class packages do not apply to pregnancy and post-natal yoga. Contact Lulu on luluwinfield@btinternet.com to inquire about those classes.*

Class passes

£15 introductory offer

For newcomers only. Available on first visit to The Power Yoga Company only. Expires 15 days from first visit. Valid on 60 minute classes only. Classes must be used within 15 days of purchase. To obtain the 15% discount on hourly passes and grip dot towels they must be purchased before your intro offer expires.
Late cancellations and no shows will be charged to the pass. No further discounts apply.

5 hour passes

Valid for 4 months. Late cancellations and no shows will be charged to the pass. Concessions available 15% for full-time students with a valid student ID and OAP.

10 hour passes

Valid for 5 months. Late cancellations and no shows will be charged to the pass. Concessions available 15% for full-time students with a valid student ID and OAP.

15 hour passes

Valid for 6 months. Late cancellations and no shows will be charged to the pass. Concessions available 15% for full-time students with a valid student ID and OAP.

Family pass

Valid for 3 months. Late cancellations and no shows will be charged to the pass. Minimum one child under 18 y has to be on the pass.

Transferring your credit to someone else

All our passes, with the exception of the introductory offer, pre-paid unlimited passes (monthly, six-monthly and annual) and the annual membership, are fully transferable to another person.

Expired passes

In the event that your hourly pass should expire with unused credit left on it you can extend it by one month from the expiry date by paying a £10 fee either over the phone or at the studio.

Pre-paid unlimited passes

Off peak pass
  • £95 for 30 consecutive days.
  • Valid for practice at the 8:15am and 4:45pm classes Monday – Friday at The Power Yoga Company.
  • Non-transferable.
  • Non-refundable.
  • “Late cancel” and “no show” reservations will be charged at the drop-in rate for that class, payable on your next visit at the studio.
  • Student and OAP discounts do not apply.
30 Day unlimited pass
  • £155 for 30 consecutive days after day of first use.
  • Unlimited practice at The Power Yoga Company.
  • Non-refundable.
  • Non-transferable.
  • “Late cancel” and “no show” reservations will be charged at the drop-in rate for that class, payable on your next visit at the studio.
  • Student and OAP discounts do not apply.
Six monthly unlimited pass
  • £775 for six months.
  • Unlimited practice at The Power Yoga Company.
  • Non-refundable.
  • Non-transferable.
  • One 15 consecutive day suspension allowance within the 6 month period, following 10 business days written notice.
  • “Late cancel” “no show” reservations will be charged at the drop-in rate for that class, payable on your next visit at the studio.
  • Student and OAP discounts do not apply.
Annual Unlimited Package
  • £1240
  • Unlimited practice at The Power Yoga Company.
  • Non-refundable.
  • Non-transferable.
  • One 30 consecutive day suspension allowance within the 12 month period, following 10 business days written notice.
  • “Late cancel” and “no show” reservations will be charged at the drop-in rate for that class, payable on your next visit at the studio.
  • Student and OAP discounts do not apply.
Annual Membership Autopay
  • £115 per month, 12 month term with 4-month minimum contract
  • Unlimited practice at The Power Yoga Company
  • Non-transferable
  • Non-refundable
  • Payment by automatic credit card transaction on the same day of each calendar month
  • 14 consecutive day suspension allowance every 6 months OR one 30 consecutive day suspension allowance within a 12 month period, in both cases following 10 business days written notice
  • Early cancellations are subject to a £115 cancellation fee and require 30 days written notice
  • Auto renew contract unless written notice is given at least 30 days prior to the end of the 12 month term, no cancellation fee for cancellations after 12 months.
  • “Late cancel” and “no show” reservations will be charged to your saved credit card at the drop-in rate for that class
  • Student and OAP discounts do not apply.
Yoga Holidays
Booking and securing your spot

A non-refundable, non-transferable deposit of £200 is due for each person upon registration.

The balance monies due shall be paid by the customer to the Power Yoga Company not less than 4 weeks prior to the start of the retreat. Bookings within the last 4 weeks must be paid in full at time of booking. Payment can be made via our web site, by card, cheque, or by bank transfer.

Cancellation Policy

If payment of either the deposit or the balance is not received by the due date The Power Yoga Company reserves the right to cancel the reservation and retain the deposit.

In the event of cancellation by the customer, the following refund fees, minus the deposit, apply. The deposit is non-refundable:
– Cancellation 2 weeks or less before due arrival date, 0% refund
– Cancellation 2 to 4 weeks before due arrival date, 25% refund
– Cancellation 4 to 8 weeks before due arrival date, 50% refund
– Cancellation more than 8 weeks before due arrival date, 100% refund

No transfers are permitted.
No refunds will be made for failure to attend or to complete the retreat.
Refunds will be processed after the retreat ends. Our cancellation policy is firm.

Limitation of Liability

The Power Yoga Company cannot be responsible or liable for loss or damage of property, obligations derived from travel arrangements, or disruption of program due to circumstances beyond the control of The Power Yoga Company. All retreat participants must provide evidence of their own travel insurance.

Refunds and cancellations

Open classes policy

– Maximum of 35 students per class in the Prana studio.
– Maximum of 12 students per class in the Shanti stuido.

Reservations for peak classes will only be held until the class start time. If you arrive after the class start time your place may be given to someone else.
You can cancel your class booking online, via email or over the phone up to 2 hours before the scheduled class start time. (Just log in and go to the “My Schedule” tab, where you can view, and cancel your upcoming booked classes). When you cancel your booking, your class credit will be refunded automatically if booked using a pass. If a card payment was made for a single class, please contact the studio so we can reactivate your credits. The 2 hour cancellation limit allows us to offer your spot to another student.

– If you’re unable to provide the requisite notice, your session will be charged at the full rate.
– The Power Yoga Company reserve the right to refuse entry.

Membership and class passes

– All class passes have an expiration date and are non-refundable.
– 5hr, 10hr and 15hr Class passes expire four (4), five (5) and six (6) months respectively from date of purchase.
– One month unlimited pass expires thirty (30) days from the first day of use.
– All class passes and gift vouchers sold by The Power Yoga Company are not transferable to Pregnancy or Post Natal Yoga classes.
– Passes (with the exception of the pre-paid unlimited passes (monthly, six-monthly and annual) and the annual membershipe) can be extended for up to 12 months for a fee of £10/month.

Private Tuition

– Pre-payment at time of booking is required.
– Cancellations more than twenty-four (24) hours prior to scheduled session will receive full credit towards a future Private Lesson.
– Cancellations within twenty-four (24) hours of scheduled session will be charged in full.

Workshops

– Pre-payment in full is required at time of registration.
– Refunds for cancellations are available up to fourteen (14) days prior to date of workshop, minus a 10% processing fee.
– Credit is only given for cancellations at least seven (7) days prior to the workshop.
– No refunds or credit are given less than seven (7) days prior to workshop.
– If The Power Yoga Company cancels a workshop, a full credit or refund will be issued.
– The Power Yoga Company reserves the right to amend this policy at its sole discretion.

Teacher training

– There are no refunds for teacher training offered at The Power Yoga Company.
– All payments must be paid when due. Late fees will be applied for late payments.

The Power Yoga Company does not offer refunds for the Teacher Trainings except in the case where you are deemed medically unfit to participate in Yoga for the foreseeable future, in which case you will receive a full refund less our reasonable administrative costs.

Shop policy

– The Power Yoga Company will credit or exchange all sales of goods within seven (7) days with a valid receipt if they are unused and in saleable condition.

– Underwear is non-returnable and non-exchangeable.
– Opened audio and video items are non-returnable and non-exchangeable.
– Yoga mats can only be returned if they are still in their packaging.
– All sale items are final sales.

Privacy policy

We aim to provide all clients from the Power Yoga Company with a safe online shopping experience. For all our online transactions we use a system called MindBody Online. MindBody Online encodes your credit card and contact details to ensure their safe transfer to us.

We respect your privacy and personal information, and will not share it with anyone else. We may use your email address to send our informative email newsletters and other announcements, however should you wish to be removed from our mailing list at any time, you can opt out of email contact by logging in with your username and password, clicking through to My Profile and deselecting the email option, or by emailing us on info@thepoweryogaco.com

Here are some of the ways we protect information:

Systems are password protected and professionally administered.

– We only allow ourselves access to our systems.
– The computers on which we store information are kept secure by a number of different measures, by a professional hosting company.
– We take all reasonable precautions to protect your information, but data can never be guaranteed 100% secure.
– If our systems are compromised in some way, before data is removed then data may be revealed but thankfully, such an event is generally considered highly unlikely.

Please note that we will not be held liable for any breach of security unless we have been proved negligent.
If you have any queries, or for more information about our privacy or security procedures, then please contact us on info@thepoweryogaco.com

Terms and Conditions for use of the website

Introduction

These terms and conditions govern your use of our website; by using our website, you accept these terms and conditions in full. If you disagree with any part of these terms and conditions, do not use our website.

Intellectual property rights

Unless otherwise stated, we own the intellectual property rights in the website and material on the website. Subject to the licence below, all our intellectual property rights are reserved.

Licence to use website

You may view, download and print pages or other content from the website, provided that: (a) you must not republish material from this website (including republication on another website), or reproduce or store material from this website in any public or private electronic retrieval system. (b) you must not reproduce, duplicate, copy, sell, resell, visit, or otherwise exploit our website or material on our website for a commercial purpose, without our express written consent.

Limitations of liability

The information on this website is provided free-of-charge, and you acknowledge that it would be unreasonable to hold us liable in respect of this website and the information on this website. Whilst we endeavour to ensure that the information on this website is correct, we do not warrant its completeness or accuracy; nor do we commit to ensuring that the website remains available or that the material on this website is kept up-to-date.

Our liability is limited and excluded to the maximum extent permitted under applicable law. We will not be liable for any direct, indirect or consequential loss or damage arising under these terms and conditions or in connection with our website, whether arising in tort, contract, or otherwise – including, without limitation, any loss of profit, contracts, business, goodwill, data, income, revenue or anticipated savings. However, nothing in these terms and conditions shall exclude or limit our liability for fraud, for death or personal injury caused by our negligence, or for any other liability which cannot be excluded or limited under applicable law.

Restricted access

Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion. If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that, that user ID and password is kept confidential. You accept responsibility for all activities that occur under your user ID or password. We may disable your user ID and password at our sole discretion OR if you breach any of the policies or terms governing your use of our website or any other contractual obligation you owe to us.

Variation

We may revise these terms and conditions from time-to-time. Prices are subject to change without notice. Please check this page regularly to ensure you are familiar with the current version.

Entire agreement

These terms and conditions, together with our privacy policy constitute the entire agreement between you and us in relation to your use of our website, and supersede all previous agreements in respect of your use of this website.

Law and jurisdiction

This notice will be governed by and construed in accordance with English law, and any disputes relating to this notice shall be subject to the exclusive jurisdiction of the courts of England.

Our contact details

The full name of our company is The Power Yoga Company LLP and our address is The Power Yoga Company, 11-12 Lettice Street, SW6 4EH. You can contact us by email to info@thepoweryogaco.com